What can the director base an order on if a hearing is waived?

The correct answer stems from the requirement for due process in administrative hearings. When a hearing is waived, the director still needs a basis for making a decision regarding the order. Satisfactory proof of service of the petition or complaint is crucial because it demonstrates that all parties involved have been notified and given an opportunity to respond, even if they choose not to participate in the hearing itself. This ensures that the process remains fair and transparent.

In situations where a hearing is waived, other forms of evidence such as testimonies from previous hearings or evidence presented at the hearing are not available. Likewise, feedback from stakeholders, while potentially valuable, does not typically constitute the formal requirements for making a legally binding order in this context. Thus, proof of service stands out as the foundational element that allows the director to proceed with issuing an order, ensuring that the decision is made based on proper notification and procedural compliance.