Upon written request, what must an insurer provide to someone claiming a loss?

When a claimant submits a written request following a loss, the insurer is obligated to provide forms of proof of loss for completion. This is a crucial part of the claims process because the proof of loss serves as a formal statement made by the insured, detailing the loss and providing evidence about the claim being made. By supplying these forms, the insurer facilitates the claimant's ability to properly document their loss as required for a successful claim.

While having additional options, summaries of policy terms, or even copies of the original policy might be useful, they do not directly address the immediate need for the claimant to substantiate their loss claim. The proof of loss forms are specifically designed for this purpose and are essential for moving forward with the claim process effectively.